Operations Consulting
Streamline your systems, empower your team, and create the operational foundations for scalable growth.
What is Operations Consulting?
When your business reaches a certain size, complexity creeps in. Processes that once worked start breaking. Projects drag. Communication slows. Teams improvise instead of following systems.
Operations Consulting is designed to solve that.
Through deep-dive, project-based engagements, I work with growing businesses to diagnose operational bottlenecks, streamline key processes, and implement scalable systems that support growth without the chaos.
Whether you're preparing to scale your team, reduce founder dependency, or increase profitability, I’ll design and deliver a transformation plan that fits your structure, goals, and team capacity.
What's Included?
Each engagement is fully customised, but may include:
Full operational audit across delivery, sales, marketing, and internal ops
Workflow redesign and process documentation
Implementation of automation, templates, and SOPs
Cross-functional collaboration improvements
Restructure of project management systems (e.g. Asana or ClickUp)
KPI setup, dashboard creation, and reporting cadence
Cost, capacity, and profitability analysis
Change management support for smooth rollout
Who It's For
Agencies, consultancies, or service-based businesses with 10–50+ team members
COOs and founders preparing to scale or restructure
Teams experiencing bottlenecks, inconsistent delivery, or systems breakdown
Businesses with strong growth but poor internal alignment or efficiency
What You'll Achieve
Increased Efficiency
Reduce duplicated work, eliminate unnecessary handovers, and optimise how your teams collaborate.Faster Delivery
Streamlined workflows enable faster turnaround times and improved client experience—without sacrificing quality.Reduced Costs
Identify and remove wasted time, redundant tools, and unnecessary overheads.Scalable Systems
Implement automations, SOPs, and reporting tools that grow with your team—not against it.More Strategic Leadership Time
With systems doing the heavy lifting, founders and leadership teams can finally focus on strategy, growth, and innovation.
Examples of Past Projects
Rebuilt project delivery processes for a 30-person digital agency, reducing average project turnaround time by 25% and improving on-time delivery rates.
Created a profitability dashboard tracking performance by project, service line, and team—enabling real-time financial visibility and smarter decisions.
Mapped and optimised sales handover and onboarding for a consulting firm, reducing client onboarding time by 70% and improving NPS scores.
Integrated CRM, project management, and finance tools, streamlining end-to-end operations and creating a single source of truth.
Documented 40+ SOPs for internal workflows, empowering junior staff to operate independently and reducing founder involvement by 60%.
Let’s Transform How Your Business Runs
If you know your operations are holding you back, it’s time to fix them—properly.
Book a 10-minute Operations Health Check to explore where the biggest wins are hiding in your business and what a tailored consulting project could unlock for you.
The Systemised Business
A trading name of Sigma Group SW Ltd
Office BC01, South Devon Business Centre, Hi Tech & Digital Centre, Long Road, Paignton, TQ4 7EJ
Company Number: 10477958
VAT Number: 298 086 549
Private Limited Company registered in England and Wales
